Privacy Policy

Last Updated: May 18, 2026

At Della Spa – Chandrapur (accessible from dellaspa.co.in), the privacy and security of our guests are of utmost importance to us. This Privacy Policy document outlines the types of personal data we collect, how we use it, how we safeguard it, and your rights concerning your personal wellness and booking details.

1. Information We Collect

We collect personal information that you voluntarily provide to us when booking an appointment, contacting our customer support team, or subscribing to our newsletters. This information may include:

• Personal Identifiers: Name, phone number(s), and email address.
• Appointment Preferences: Date, time, type of therapy selected, and specific service preferences.
• Inquiry Details: Information submitted via WhatsApp chat or contact forms regarding our relaxation and body massage sessions.

2. How We Use Your Information

Della Spa Chandrapur processes your information for purposes based on legitimate business interests, the fulfillment of our services to you, and compliance with our legal obligations. Specifically, we use your information to:

• Schedule, reschedule, or confirm your wellness and massage appointments.
• Provide localized customer support, answering inquiries sent to our email addresses (dellaspa.chandrapur@gmail.com and dellaspa.chandrapur1@gmail.com).
• Optimize our services, website usability, and guest experiences at our physical venue.
• Send periodic updates, holiday hours, and exclusive offers via SMS, Email, or WhatsApp, provided you have consented to such communication.

3. Lead Handling & Third-Party Integrations

Our website implements secure third-party integrations, such as direct WhatsApp redirection and telephone link actions. When you click these options, you connect directly with our managers at:

• Primary Line: +91 8422019060
• Secondary Line: +91 8422019074

We also integrate booking assistants (e.g. BookingBot) to streamline appointment slots. We do not sell, rent, or trade your personal information to third-party advertisers or external marketing platforms.

4. Cookies and Web Beacons

Like any other professional website, dellaspa.co.in uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Data Security

We implement standard electronic, physical, and administrative security measures to protect the confidentiality of your personal details. However, please be aware that no transmission of data over the internet or wireless network can be guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the internet which are beyond our control.

6. Your Rights & Choices

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate details, or ask us to delete your contact records from our booking system. To exercise these rights, please contact our administrative desk at Civil Lines, Chandrapur using the emails listed below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to submit a request regarding your data, please do not hesitate to reach out to us: